How can we help you today? Browse our frequently asked questions below. Click any question to view the answer.
We move anyone! While our brand was founded with the vision to perfect the college moving experience, our team finds great value in assisting anyone during their time of need! From long distance moving and storage solutions to handyman services and logistics, our movers are equipped to handle it all. Explore our range of services tailored to deliver convenience to every customer.
We are equipped to move as many bedrooms as you’d like! In fact, our services are tailored to offer discount pricing to clients moving together.
You can! The services page allows the majority of clients to reserve their appointments online, without the help of our team. Call us or email us if you have any questions!
Clients enjoy bundling their moving and storage with Room2Room! Our-state-of-the-art climate-controlled facility is under constant surveillance, guaranteeing the safety of your belongings. When items arrive to our facility, each one is labeled and stored separately for easy access and peace of mind! Experience ultimate convenience by booking your Move and Store Service today!
Room2Room Movers is an equal opportunity employer. While the majority of our team is made up of young college students, each member undergoes rigorous vetting, comprehensive training, and accumulates significant experience in the field. We prioritize skill, customer services and timeliness to ensure every member delivers top-notch service. Meet our team today!
We respect the privacy and belongings of our client so much that we leave the packing in their hands. Once they have completed the packing process, our team is happy to load, transport, and unload all belongings into their new accommodation!
At Room2Room Movers, we believe each successful move starts with correct packing. The better our client packs their belongings, the more efficiently our team can move. For packing information, feel free to take a look through our Moving Tips page.
Email our team at [email protected] or call us (334)707-5582 to discuss such details.Full refunds are available within 24 hours of booking your appointment. Services booked within 72 hours of the appointment time, are nonrefundable. Cancellations made more than 72 hours prior to your appointment time are subject to service credit for a move in the future. Rescheduled appointments are not eligible for service credit. We allow one update to your appointment date and time, address change, and even service upgrade. Any subsequent updates or time/date changes must be made at least 72 hours in advance to avoid rescheduling fees.
Our research and development prove that moving a 1 bedroom, college accommodation takes 1 – 2 hours to complete. Our labor only service, The Eagle Express Service, aims to complete 1 bedroom moves within the 1 hour minimum while our Tiger Transport Service aims to complete 1 bedroom moves within our 1.5 hour minimum. Take a deeper dive into our pricing and minimums by visiting our services page.
Local and long distance services are priced based on in-home estimates our team carries out with each client. Providing our team with an accurate view of your items allows us to formalize a game plan and price suitable for your current situation! Schedule an in-home estimate today!
Our handyman service is perfect for clients searching for help mounting their TV, assembling furniture, draping curtains, and more! Book your handyman service today!
- Be around your phone as your scheduled appointment approaches. Our workers will be assigned your specified location, but as moving season gets chaotic, access to prime parking spots will be limited. If our movers are forced to find an alternative parking location, they will contact you to talk through possibilities.
- Pack your belongings in boxes and bags that are reliable. The first step in the process of a safe move starts with sturdy packing. Make sure you are using bags and boxes that are new or gently used. This will tremendously increase the efficiency of the entire moving process.
- Do not pack fragile items with non-fragile items. Dishes, TV’s, laptops and other fragile belongings should be wrapped and packed into their own individual cartons.
- Keep your boxes light and manageable. Do not overload your cartons. If you cannot easily lift the carton, it is too heavy! Keep the weight of a single box to less than 50 pounds.
- Make sure all your clothes are secure. Securing all clothes in their respective packing arrangements will ensure they arrive at the destination as clean as they left. Any clothes attached to hangers should also be packed away in order for our team to carry out an efficient move.
- Use proper padding when packing your boxes. Allow packing paper and bubble wrap to be your best friend! As general rule of thumb, use more cushion than you think.
- Label all belongings. Labeling your belongings will ensure that they are stored in the right place and give you a head start on unpacking.